| Customization: | Available |
|---|---|
| Type: | Ball |
| Structure: | Deep Groove |
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1. Q:How about your quality of bearings?
A:Our quality of bearings is based on ISO9001 and quality of bearing is our soul
2. Q. Can I get free samples for test from your company?
A: YES, contact us , Standard samples are available.
3. Q:How long is the lead time?
A: The lead time for sample order is 3-5 days, for bulk order is 5-15 days after receive the deposit
4. Q: Will you check the products before shipment?
A: Yes, We have a professional QC team. Products will be strictly inspection before shipment.
5. Q: What will you do if the customer are unsatisfied with the product? How long will you response for the problems?
A: If have any problem, just contact with us at first time, We will respond within 1 hour , within 24 hours will solve your problem
6.About after-sales service and warranty?
A: We promise to bear the following responsibility when defective product is found:12 months warranty from the first day of receiving goods.
7.Q:shipping.
A.1) Less than 45 KGS, we will send by express Door to Door. Convenient ) 2) Between 45 - 200 KGS, we will send by air transport ( Fastest and safest, but expensive ) 3) More than 200 KGS, we will send by sea. ( cheapest, but long time )
8.Q:Do you accept ODM&OEM orders?
A.Yes, we provide ODM&OEM services to worldwide customers, we are able to customize housings in different styles, and sizes.we also customize circuit board & packaging box as per your requirements.
9.Q: What's the MOQ?
A.MOQ is 10pcs for standardized products; for customized products, MOQ should be negotiated in advance. There is no MOQ for sample orders
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